Where to Buy
All products developed and distributed by Neuron Entertainment can be found
at the official Neuron website or sub-sites within the Neuron domain.
Inside the USA all orders are usually shipped using US Post Office Priority Mail
with delivery confirmation. You may also opt to use this method when shipping
over seas; however, delivery confirmation is not available. If you opt to use
US Priority Mail for an overseas order, Neuron can not track the delivery of a
package, and therefore will not be responsible for any lost orders.
All other means of shipping available for orders may cost more, especially for
overseas, but do supply insurance and tracking.
At our discretion, we may not give refunds for any product purchased from Neuron Entertainment.
Orders placed from a Colorado location, may have Colorado sales tax applied to
Normally we do not ship game boxes via direct mail order. If a game ships with
its own box, that will be noted on the information page for that product.
All orders from Neuron Entertainment, Inc. may be returned within 30 days for a
refund. In order to return or exchange all or part of an order, the guidelines
described below must be met.
All returned merchandise must be in the original packaging including manuals,
accessories, cables, etc. Software may not be returned if opened. The return
package must be post marked no later than 30 days from the date that the merchandice
was recieved. If the order was shipped using a non-trackable means of shipping,
the return package must be post marked no later than 35 days from the date that
the merchandise was shipped. All free items must be returned together with purchased
items in order to receive a full refund. Any shipping and/or handling charges on
the original order will not be refunded. At our discretion, we may levee a restocking
fee of 15% of the cost of items returned. Any vouchers or gift certificates earned
by a returned order will be voided, and the voucher amount will be charged to any
order to which it was applied.
GamePotato.com is not responsible for shipping costs or damage on
returned items. Items to be returned should be packed carefully. Please be advised
that packages sent by normal US Postal Service cannot be tracked to ensure delivery.
Since GamePotato.com cannot provide credit for a return without confirming
its receipt, we recommend that you use a delivery service that can be tracked and or
There is no refund for downloadable software. Unfortunately this is due to the
extreme amount of piracy in the video game market. If you have trouble recieving the
download for some reason you are encouraged to
NeuronGames.com for a resolution.
Credit Card Security
Using your credit card online is very safe. All of your personal information,
such as your credit card number is digitally encrypted using industry-standard
SSL (secure socket layer) technology. Any time you buy something from the Neuron's
Online Store you can be certain that your information is being protected to the
best of our ability.
To insure against fraud, Neuron Games, Inc. will not ship to anyone whos credit card
can not be verified as being the rightful owner of the card. All orders are verified
before any charges are made and product shipment occurs.
If you have any questions or concerns please feel free to